The following Terms and Conditions indicate all the rules and regulations our visitors, users and others must take into account before using our services at majorphones.com. All of the Terms and Conditions exposed in here refer to the offer, acceptance and payment consideration needed to assist our clients in the best way we can in order to meet their expectations and needs.
By registering and/or using our services, you agree to be bound by these Terms and Conditions and, in case you disagree, you may not get access to the platform anymore.
License
Unless stated otherwise, all the intellectual property rights are reserved and owned by Major Phones and/or its licensors. You may not share your Major Phones account with others, republish, sell, rent and/or sub-license any kind of material from the platform, reproduce, copy and/or duplicate Major Phones’ properties, or even redistribute content from the platform.
In addition, you may not copy, data-mine, cache, apply reverse engineer, decompile or extract data from our service, obtain and/or claim ownership in any software, derivation or improvement that are connected to Major Phones, including the creation or development of any derivative software using confidential information from the platform.
Accounts
Once you decide to join Major Phones’ platform, you must complete with valid information all of the fields required when creating an account in our website, and verify your account through the email provided on the registration process in order to start using our services. After this, you are responsible for maintaining the right control, protection and updates of your password and other information given to the platform, plus understanding how our services are presented and delivered to you.
Short-term numbers
After verifying and setting up your account correctly, you can purchase US and UK short-term numbers. Part of accepting our Terms and Conditions is to understand that the availability of our numbers may change at our discretion, since our short-term numbers may not be available all the time.
Major Phones only provides temporary phone numbers that subject to change at our own discretion. We do not take any responsibility for incidents that may arise from the use you give to our numbers, causing losses or damages of all kinds.
Our short-term numbers service only covers SMS verifications on different platforms. Once you purchase a number and enter it in your desired service, we will charge you right after you receive the verification code, which is why it is your responsibility to inform us if your assigned numbers are working as they are intended to by reporting to us any technical issues. You cannot re-use a number you purchased and already used because not all of our short-term numbers can be re-used. In case you wish to use a number more than once, we strongly recommend you to purchase a long-term number instead.
If you purchase a lot of numbers and don’t use them, we will consider this an alert of unusual activity. Our customer support will contact you inmediately through email and let you know. If you do not respond to the alert and keep on buying numbers without using them, we will deactivate your account for security purposes until you contact our customer support explaining the situation.
By using our services, you indemnify, defend and hold harmless us for, from and against liability.
Long-term numbers
Once you properly register and verify your account, you can purchase US and UK long-term numbers, which are considered to be on loan for the period of time you indicate when making the purchase. This means that all of our numbers (short-term and long-term) do not belong to you.
If needed, we reserve the right to change the long-term numbers you purchase and/or prematurely end the rent period. Moreover, if you purchase a US long-term number and do not use it in less than 12 hours, we will cancel the number and you will automatically get a refund. 30-days US long-term numbers are the only ones that can be extended. Our long-term numbers are subject to what renting entails, including the length of the rent period and the price laid out on our FAQ page. We have the right to change these stipulations at our discretion.
Our service only covers SMS verifications for online services. As said on Short-term numbers, you will be charged after you receive the verification code. You must inform us if the numbers you purchased are working correctly by reporting any technical issues.
Some UK long-term numbers are not expandable and, therefore, refunds cannot be made once they have been purchased. In general, UK long-term numbers are not refundable.
It is your responsibility to ensure that all of the virtual phone numbers you purchase from us are used to verify online accounts from different platforms, as it is permitted in these Terms and Conditions.
Purchases
Major Phones has implemented 7 different payment methods: Coinbase, Payeer, Perfect Money, Binance Pay, Alipay, Freekassa and Amazon Pay. In order to start using our services, you must recharge your account’s balance with the last-mentioned platforms. We do not take any responsibility for payments sent to wrong addresses or incorrect payment amounts.
Major Phones reserves the right to disable, modify and/or add new payment methods at any time. The prices of our services are subject to change at our discretion.
Refunds
In order to make refunds to our customers, we must review every single request. Major Phones reserves the right to deny refunds for any reason, such as numbers that have already received the SMS verification code, payments sent to wrong addresses and other kind of violation to our Terms and Conditions.
Moreover, we do not accept multiple payments at once, which is why we refund a partial or total amount of the balance to those users who make multiple recharges on our platform.
After the purchase, long-term numbers may become unavailable withing the rent period, which is why we will make refunds for the amount equivalent to the remaining time.
Suspension of your services
Major Phones reserves the right to suspend your access to any or all parts of the platform at our discretion.
The numbers provided to you by our website do not belong to you, and sharing them with others is extremely prohibited and considered a violation of these Terms and Conditions, which may cause an immediate termination of your account.
If you provide us false or misleading information about yourself, or use our services for illegal or improper use, we may suspend your account without previous notice. We are required to suspend our services for you if other customers, emergency services or other government authorities make complaints against you that we believe are genuine.
In any of these cases, we may in our sole discretion report you to any local/state/federal authority and cooperate with them by providing information and/or data about yourself in civil or criminal proceedings.
Prohibited Activities
Involvement in fraud, phishing and sharing of sensitive data
Major Phones takes fraud and cyber abuse very seriously. The use of our system to send and receive messages
with fraudulent information to request confidential information from
subscribers is not allowed. It is also never a good idea to provide financial
information or any other sensitive personal information to users over SMS.
Contacting emergency services through our system
Any type communication between emergency services and users through our system is strictly prohibited.
However, information during an emergency can be provided through SMS, but it
must not replace in any way possible means used to contact emergency services.
Illegal activities conducted through our system
Any kind of illegal activities performed with the use of our system is extremely prohibitied. This includes
the creation and use of fake accounts that deliver fake information to the public, such as name, ID and email address.
Disruption of our services
We do not guarantee our services to be continuously available, uninterrupted or error free. We are not responsible for factors outside our control, such as poor internet connectivity that causes jitter packet loss, the functionalities of the device from where you are accessing to our platform and faults in other communication networks.
We reserve the right to disable or modify our services at any time, with or without previous notice, especially if we need to perform upgrading or maintenance of our platform.
Removal of links
Major Phones will take under consideration requests to remove links on the website that you may find offensive, but we are not obligated to respond to you directly. In addition, we do not ensure that the information on our website is correct, since we do not guarantee its completeness or accuracy.
Complaints
In order to satisfy our clients and improve our services, Major Phones takes seriously each customer’s complaints and aims to solve all of their problems in an efficient and fast way. Doubts, reclaims and such will be quickly attended by our customer service through Telegram @MajorPhones and email support@majorphones.com.
Our rights
Major Phones reserves the right to modify these Terms and Conditions at any time. In case of a material review, we will inform our users through our website’s news from 15 to 30 days before we perform the new changes. What constitutes material changes is determined at our sole discretion.