The following Terms and Conditions set out the rules and regulations that all visitors, users, and other persons must take into account before using the services offered at majorphones.com. These Terms and Conditions govern the offer, acceptance, and payment considerations required for us to provide our services in the best possible way in order to meet our clients’ needs and expectations.
By registering for and/or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you may not access or use our platform.
License
Unless otherwise stated, all intellectual property rights in and to the platform and its content are owned by Major Phones and/or its licensors. All rights are reserved.
You may not share your Major Phones account with any other person, republish, sell, rent, or sub-license any material from the platform, reproduce, copy, or duplicate any Major Phones property, or redistribute any content from the platform.
In addition, you may not copy, data-mine, cache, reverse engineer, decompile, disassemble, extract data from, or otherwise attempt to derive source code, software, systems, or confidential information from our services. You may not obtain or claim ownership of any software, derivation, or improvement connected to Major Phones, including the creation or development of any derivative software based on confidential information from the platform.
Accounts
Once you decide to join the Major Phones platform, you must complete all required registration fields with valid and accurate information and verify your account through the email address provided during the registration process in order to start using our services.
After registration, you are solely responsible for maintaining the confidentiality and security of your password, account credentials, and any information provided to the platform. You are also responsible for understanding how our services are presented and delivered.
If you provide false, incomplete, misleading, or outdated information, Major Phones reserves the right to suspend or terminate your account at its sole discretion.
No KYC
Major Phones does not perform Know Your Customer (KYC) verification and will never request it. We will never ask you for identity documents, selfies, proof of address, or any other form of identity verification in order to register, top up your balance, purchase our services, or request a refund. The only information required to create an account is a valid email address and a password.
Payments are processed by third parties (Cryptomus for cryptocurrency and Amazon Pay). These providers operate under their own terms, and Major Phones does not request or receive identity documents from you through them.
Short-term numbers
After properly registering and verifying your account, you may purchase US, UK, India, France and Germany short-term numbers. By accepting these Terms and Conditions, you acknowledge and understand that the availability of our numbers may change at our sole discretion, and short-term numbers may not always be available.
Major Phones only provides temporary phone numbers, which are subject to change at our own discretion. We do not take responsibility for any incidents, damages, losses, claims, or consequences arising out of or related to the way you use such numbers.
Our short-term number service only covers SMS verifications on different platforms. Once you purchase a number and enter it into your desired service, we will charge you after you receive the verification code. It is your responsibility to report any technical issues and notify us if your assigned number is not working as intended.
Short-term numbers may be reusable for a brief period of time after purchase. However, because such reusability is limited and not guaranteed, we strongly recommend purchasing a middle-term or long-term number if you need to re-use the same number multiple times.
If you purchase a large number of numbers and do not use them, we may consider this to be unusual or suspicious activity. Our customer support team may contact you immediately by email. If you do not respond to such notice and continue purchasing numbers without using them, we may deactivate your account for security purposes until you contact our customer support team and explain the situation.
Middle and Long-term numbers
Once you properly register and verify your account, you can purchase US middle or long numbers (as long as you do not deposit through Amazon Pay) which are considered to be on loan for the period of time you indicate when making the purchase. This means that all of our numbers (short, middle or long-term) do not belong to you.
If needed, we reserve the right to change the long-term numbers you purchase and/or prematurely end the rent period. Moreover, if you purchase a US long-term number and do not use it in less than 12 hours, our system will not allow you to refund it. Our numbers are subject to what renting entails, including the length of the rent period and the price laid out on our FAQ page. We have the right to change these stipulations at our discretion.
Our service only covers SMS verifications for online services. You must inform us if the numbers you purchased are working correctly by reporting any technical issues.
It is your responsibility to ensure that all of the virtual phone numbers you purchase from us are used to verify online accounts from different platforms, as it is permitted in these Terms and Conditions.
Virtual Prepaid Cards
Major Phones may offer virtual prepaid cards for specific online purchase purposes. By purchasing or using such cards, you acknowledge and accept their intended use, limitations, and restrictions.
Our virtual prepaid cards are designed exclusively for online purchases of goods and products. They are not intended for all types of digital services, account creation processes, billing verification systems, or business and advertising activities.
You understand and accept that the billing address associated with these cards is located in Hong Kong. Because of this, the cards may be declined, restricted, or considered incompatible on platforms or services that require local billing information, regional consistency, or issuer verification from a different country.
Our virtual prepaid cards are not compatible with advertising or marketing platforms, including but not limited to Google Ads, TikTok Ads, Facebook Ads, Meta Ads, or similar services. They also cannot be used to create, register, or verify a United States PayPal account, since the cards are issued with Hong Kong billing information and do not meet the regional requirements for US PayPal registration.
Because of the nature of this product, card acceptance may vary depending on the merchant, website, platform, or payment processor. Major Phones does not guarantee that virtual prepaid cards will work on every online service or platform.
If a virtual prepaid card presents a verified malfunction or technical issue not caused by misuse, prohibited activity, merchant restrictions, third-party limitations, or any disclosed characteristic of the card, Major Phones may, at its sole discretion, either:
(a) replace the affected card with another virtual prepaid card, or
(b) issue a refund in the form of balance credited to the user’s Major Phones account.
Refunds for virtual prepaid cards will not be granted where the issue arises from the disclosed nature or limitations of the product, including but not limited to the Hong Kong billing address, incompatibility with ad platforms, inability to create a US PayPal account, or rejection by merchants outside the card’s intended purpose.
VOIP SMS Messaging
Major Phones may provide SMS sending services through VOIP numbers. By using this service, you agree to use it lawfully, responsibly, and strictly in accordance with these Terms and Conditions.
VOIP numbers and SMS messaging services may not be used for any prohibited, abusive, fraudulent, misleading, harmful, unauthorized, or unlawful activity. This includes, without limitation, spam, phishing, impersonation, harassment, scams, illegal solicitation, unauthorized marketing, or any act that is prohibited by law or punishable by applicable law.
You are solely responsible for the content of all messages sent through our VOIP SMS services and for the way in which you use this service. Any misuse, abuse, or improper use of the VOIP SMS service may result in the immediate suspension or permanent ban of your account, without prior notice and without prejudice to any other action we may take.
In order to prevent abuse and protect the integrity of our platform, all SMS traffic sent through VOIP numbers may be subject to moderation, filtering, automated screening, manual review, or other control measures. Major Phones reserves the right to block, delay, flag, review, or reject any message that may violate these Terms and Conditions, applicable law, or our internal abuse-prevention and compliance policies.
Major Phones also reserves the right to suspend, restrict, investigate, or terminate access to the VOIP SMS service if we detect suspicious activity, unusual sending patterns, complaints, legal risks, or any conduct that may harm our systems, customers, partners, or third parties.
Purchases
Major Phones currently accepts the following payment methods: Cryptomus, Amazon Pay, Binance Pay, Static Wallets, Alipay, PayNow, VietQR, Credit Card (South Africa), Bank Card (Nigeria), Bank Transfer (Nigeria), Airtel Money (Kenya), MTN (Rwanda), Airtel Money (Rwanda), Yas Tanzania (former Tigo), MTN (Uganda), Airtel Money (Uganda), Credit Card (South Korea), PAYCO, Samsung Pay (South Korea), and KakaoPay. In order to start using our services, you must recharge your account balance using any of the payment methods currently available on the platform. We are not responsible for payments sent to incorrect destinations, wrong addresses, wrong account details, or incorrect payment amounts.
Major Phones reserves the right to disable, modify, remove, or add payment methods at any time and at its sole discretion. The prices of our services are also subject to change at our discretion.
Refunds
In order to make refunds to our customers, we must review every single request. Major Phones reserves the right to deny refunds for any reason, such as numbers that have already received the SMS verification code, payments sent to wrong addresses and other kind of violation to our Terms and Conditions.
Moreover, we do not accept multiple payments at once, which is why we refund a partial or total amount of the balance to those users who make multiple recharges on our platform. This applies only to Amazon Pay.
Suspension of your services
Major Phones reserves the right to suspend your access to any or all parts of the platform at our discretion.
The services provided to you by our website do not belong to you, and sharing them with others is extremely prohibited and considered a violation of these Terms and Conditions, which may cause an immediate termination of your account.
If you provide us false or misleading information about yourself, or use our services for illegal or improper use, we may suspend your account without previous notice. We are required to suspend our services for you if other customers, emergency services or other government authorities make complaints against you that we believe are genuine.
In any of these cases, we may in our sole discretion report you to any local/state/federal authority and cooperate with them by providing information and/or data about yourself in civil or criminal proceedings.
Prohibited Activities
Fraud, phishing, and sharing of sensitive data
Major Phones takes fraud and cyber abuse very seriously. The use of our system to send or receive messages containing fraudulent content or intended to obtain confidential or sensitive information from other persons is strictly prohibited. You must never use our services to request, collect, transmit, or store financial information or any other sensitive personal information through SMS or related services.
Contacting emergency services through our system
Any communication with emergency services through our system is strictly prohibited. Information during an emergency may be provided through SMS only where legally permissible, but our services must never replace any official or appropriate method of contacting emergency services.
Illegal activities conducted through our system
Any illegal activity performed through our system is strictly prohibited. This includes, without limitation, the creation or use of fake accounts using false information such as false names, IDs, email addresses, or any other misleading or fraudulent details.
Abuse of VOIP SMS and messaging services
The use of VOIP numbers or messaging tools for spam, harassment, phishing, scams, unlawful campaigns, prohibited promotions, or any unauthorized mass messaging activity is strictly prohibited. Messages sent through our platform are subject to moderation and filtering measures designed to prevent abuse and unlawful use.
User Responsibility and Indemnification
Any improper, unlawful, fraudulent, abusive, unauthorized, or prohibited use of the Major Phones platform and any related service is solely the responsibility of the user who committed such conduct.
Major Phones shall not be liable for any loss, damage, claim, penalty, dispute, investigation, chargeback, legal action, or consequence arising from or related to the user’s misuse of the platform, numbers, virtual prepaid cards, VOIP SMS services, or any other service offered by Major Phones.
Major Phones shall not be held responsible for any improper, unlawful, fraudulent, abusive, or unauthorized use that any user may make of the tools, services, or resources provided through the platform. Any such use shall be the sole responsibility of the user, who assumes full liability for all consequences, claims, damages, losses, penalties, or legal actions arising from or related to such conduct.
Disruption of our services
We do not guarantee that our services will always be continuously available, uninterrupted, secure, or error-free. We are not responsible for factors outside our control, including but not limited to poor internet connectivity, packet loss, device malfunctions, software incompatibility, third-party platform restrictions, payment processor decisions, telecommunications issues, or failures in other communication networks.
We reserve the right to disable, suspend, modify, or interrupt our services at any time, with or without prior notice, especially when maintenance, upgrades, technical corrections, abuse prevention, or security measures are required.
Removal of links
Major Phones may consider requests to remove links from the website that you may find offensive, inaccurate, or inappropriate, but we are not obligated to respond directly to such requests or to remove any content.
We do not warrant that the information on our website is complete, accurate, or always up to date.
Complaints
In order to satisfy our clients and improve our services, Major Phones takes seriously each customer’s complaints and aims to solve all of their problems in an efficient and fast way. Doubts, reclaims and such will be quickly attended by our customer service through our live chat, Telegram @MajorPhones and email support@majorphones.com.
Our rights
Major Phones reserves the right to modify these Terms and Conditions at any time. In case of a material review, we will inform our users through our website’s news from 15 to 30 days before we perform the new changes. What constitutes material changes is determined at our sole discretion.